Our company provides free delivery of orders from Europe by UPS, DHL, FedEx and postal service. The average delivery time in Europe is 2-3 business days. For North America and Asia - 5-9 business days, but delivery time may increase during the COVID-19 crisis. Lost or damaged parcels are insured for a maximum amount of $ 35. Additional insurance can be purchased by contacting us at email@example.com. All goods are dispatched within 1-3 business days after confirmation of order payment and are always checked for correctness of payment. In rare cases, if the product is not delivered within 10 working days after confirming the order, the buyer must send an email to firstname.lastname@example.org with the subject "non-delivery", indicate the order number and other additional information. We will contact you within 2 business days and solve the problem. In some cases, customs fees are charged and paid by the buyer. With many years of experience, we can guarantee all our customers a fast and smooth delivery.
TAXES AND DUTIES
There are no additional shipping charges and the price you see at checkout is the price you pay. However, if you are in any of the following locations, you must pay the cost of customs duty separately, as the goods you ordered are shipped directly from Europe:
EU, UK, USA, Canada, Mainland China, Australia, New Zealand, Puerto Rico, Switzerland, Singapore, Republic of Korea, Kuwait, Mexico, Qatar, India, Norway, Saudi Arabia, Taiwan, Thailand, United Arab Emirates, Japan, Brazil, Isle of Man, San Marino, Colombia, Chile, Argentina, Egypt, Lebanon, Hong Kong Special Administrative Region, Bahrain.
When you choose a Delivered to Place (DAP) option, the price you pay at checkout excludes customs duties and sales taxes. Instead, you must pay our courier directly to clear your order through customs. We recommend that you contact your local customs or tax authority before placing a Delivered to Place (DAP) order because we cannot provide an exact amount.